"Never, Sometimes, Usually, Always is an anthology of stories that aims to promote healthcare literacy through caregiver and patient narrative responses to HCAHPS (the Hospital Consumer Assessment of Healthcare Providers and Systems) survey questions...WE ASK WRITERS TO choose a question, think about their career and/or experience utilizing the American health care system. Don't worry so much about "hospital" as the venue that the question suggests. Write to the question as a prompt, with the goal of health literacy in mind, but also your own emotive experience. The goal is not, as it never is, to display the perfect side to your care. Many of the most impactful responses to these questions will likely be stories about when you could not deliver the care you wanted to, or when a clinician did not give you the care you wanted. Your response should not be a criticisim of HCAHPS, or of the business of patient experience, as much as a story that highlights your work/receipt of care under the shadow of these questions and all they determine in our health care system these days."
Payment Info: Unpaid
Reading Fee: None
Submission Deadline: September 30, 2017